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TOP performance management

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​There needs to be a shift in mindset about who owns the performance management process. Instead of it being a HR led initiative, performance management needs to be championed & executed by line level managers. This builds accountability at the line level, ensuring that managers & their teams are working to achieve business goals.
 


The L12 TOP performance management program is a continuous process, with feedback, coaching & recognition taking place throughout. The performance year (typically following the fiscal year) is punctuated by three phases to help maintain a focus on driving excellence through the employee’s contributions. 


Here’s a detailed breakdown of the three-step process:
1. Goal setting
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Goal setting & development planning are done at the beginning of the fiscal year. Goals help make sure that what employees do aligns with the SME’s mission & priorities. Refer to the KPIs for SMEs when conducting the goal setting.
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Essential downloads for goal setting
manager_goal_setting_list.pdf
File Size: 228 kb
File Type: pdf
Download File

employee_goal_setting_list.pdf
File Size: 228 kb
File Type: pdf
Download File

goal_setting_conversation_tips.pdf
File Size: 778 kb
File Type: pdf
Download File

2. Mid year review
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The mid year review gives employees & managers an opportunity to discuss goal accomplishments in the first half of the year; explore & understand priorities for the remainder of the year; & discuss progress against the development plan.
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Essential downloads for mid year review
manager_mid_year_review_list.pdf
File Size: 228 kb
File Type: pdf
Download File

mid_year_review_conversation_tips.pdf
File Size: 520 kb
File Type: pdf
Download File

3. Year end review
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The purpose of a year-end assessment is to review achievements against goals, celebrate successes, create a sense of accomplishment, & clearly understand how accomplishments have helped achieve the SME’s business goals.
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Essential downloads for year end review
manager_year_end_review_list.pdf
File Size: 230 kb
File Type: pdf
Download File

employee_year_end_review_list.pdf
File Size: 229 kb
File Type: pdf
Download File

Location

Address

60 Paya Lebar Road
#06-50 Paya Lebar Square
Singapore 409051
(Above Paya Lebar MRT)
​Tel: 6988 6999

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  • Home
  • Services
  • Benefits
  • How it works
  • Pricing
  • News
  • Leadership
  • HR Library
  • Data Protection Notice