Professional development for SME employees
Useful guides & tips for SME owners, managers & employees
FeedFORWARD, not feedback
The best managers use feedFORWARD, not feedback, to drive SME performance. FeedFORWARD focuses on the promise of the future rather than dwelling on the mistakes of the past. A must read for all managers & SME owners.
The best managers use feedFORWARD, not feedback, to drive SME performance. FeedFORWARD focuses on the promise of the future rather than dwelling on the mistakes of the past. A must read for all managers & SME owners.
| feedforward_instead_of_feedback.pdf |
A manager's guide to effective coaching
Download this guide which shares the do's & don'ts of effective coaching.
Download this guide which shares the do's & don'ts of effective coaching.
| a_managers_guide_to_effective_coaching.pdf |
Coaching questions managers can ask
Managers may use this guide containing helpful coaching questions when conducting performance appraisals.
Managers may use this guide containing helpful coaching questions when conducting performance appraisals.
| coaching_questions_managers_can_ask.pdf |
Manager's guide on how to conduct performance appraisals (sample speech text provided)
A detailed guide to prepare managers on what to say & how the lead the performance management process.
A detailed guide to prepare managers on what to say & how the lead the performance management process.
| manager_guide_how_to_conduct_appraisals.pdf |
Communication guidelines for performance appraisals
A practical 1 page outline of communication guidelines managers & employees can follow when performance appraisals are being conducted.
A practical 1 page outline of communication guidelines managers & employees can follow when performance appraisals are being conducted.
| communication_guidelines_for_performance_appraisals.pdf |
Universal rating scale & definitions
It is highly recommended to implement a universal rating scale that all departments use, so that the rating system produces a single, consistent basis for evaluating & ranking employee performance.
It is highly recommended to implement a universal rating scale that all departments use, so that the rating system produces a single, consistent basis for evaluating & ranking employee performance.
| universal_rating_scale.pdf |